State Farm® Insurance Agent Rachel Beranek

"If there is an option to give 0 star I would select it. This is the worst state farm office in Toledo. I make my payments for them at once but two times they canceled my insurance after i made Mt payment in a month or so. The first time I did not knew about it till its time for renewal and they told me you don't have insurance with us it's canceled because there was 10$ dollar balance which is not. The second time they told me you called and asked to cancel this what one of the employee In the office told the agent but they never found the records of the call. Rachel rarely comes to the office and the lady in the front desk so rude and she does not know what she is doing . Keep away of this office I used to be their customer for about 4 years but I did not have the time to take Care of changing my insurance or deal with it. But I lost the trust since they canceled my insurance twice and they never appreciated the fact that I Pau them in advance and in full"

"Rachel and her fellow agents were very welcoming upon my arrival to the office. When thinking of insurance policies, it can be overwhelming. I felt really comfortable talking with Rachel about all the policies. (Home, Auto, Life,) I learned so much and feel way more confident knowing what I’m paying for, security of my possessions. I walked out feeling reassured and with a new friend. Happy to be apart of The State Farm Family."