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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Dearing

March 8, 2024

5  out of  5 rating by Becky Dearing
"Kristen has gone above and beyond her duties as a spectacular insurance agent. I consider her as a friend, and we all know everyone needs a Friend. Thanks for Everything!!"
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Mike Dembinski

February 14, 2024

4  out of  5 rating by Mike Dembinski
"She needs to be fired!!! Had her brother-in-law do work on my vehicle. NOT COVERED WITH STATE FARM!!! SHE'S MY AGENT!! REALLY!!!"
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Marissa Rodriguez

November 28, 2023

5  out of  5 rating by Marissa Rodriguez
"Rachel and her staff are very knowledgeable, friendly, and quick with responding!"
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Laura Ankeney

November 16, 2023

1  out of  5 rating by Laura Ankeney
"No customer service. 27 phone calls. And some of the strangest excuses. Completely messed up my life insurance. Given that feeling you're being feed some line. Rachel said she would definitely call me on Friday. She did not."
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Julie Krempa

September 10, 2023

5  out of  5 rating by Julie Krempa
"Have been with Rachel for several years & she has always provided top notch customer care. Very thorough & responsive, can't recommend enough!"
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natalie mason

May 4, 2023

5  out of  5 rating by natalie mason
"Rachel is very thorough and makes sure you completely understand and are comfortable with any decisions regarding insurance, making you able to choose the right insurance for you with confidence!"
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Tyler Huss

May 4, 2023

5  out of  5 rating by Tyler Huss
"Rachel and her staff are very helpful with my insurance policies."
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Stutz Family

February 7, 2023

5  out of  5 rating by Stutz Family
"Rachel is great and always takes care of whatever I need!"
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abd ali

December 30, 2022

1  out of  5 rating by abd ali
"If there is an option to give 0 star I would select it. This is the worst state farm office in Toledo. I make my payments for them at once but two times they canceled my insurance after i made Mt payment in a month or so. The first time I did not knew about it till its time for renewal and they told me you don't have insurance with us it's canceled because there was 10$ dollar balance which is not. The second time they told me you called and asked to cancel this what one of the employee In the office told the agent but they never found the records of the call. Rachel rarely comes to the office and the lady in the front desk so rude and she does not know what she is doing . Keep away of this office I used to be their customer for about 4 years but I did not have the time to take Care of changing my insurance or deal with it. But I lost the trust since they canceled my insurance twice and they never appreciated the fact that I Pau them in advance and in full"
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Cynthia Josefowicz

January 25, 2022

5  out of  5 rating by Cynthia Josefowicz
"This office was so welcoming and helpful! As my niece had passed away from COVID, I was named the administrator on her estate. They helped me every step of the way, getting the insurance taken care of . I would highly recommend them."
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Robert Wilcox

August 18, 2021

5  out of  5 rating by Robert Wilcox
"Not pricey insurance reasonable"
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Heidi Ladd

May 22, 2021

5  out of  5 rating by Heidi Ladd
"Amazing insurance agents and very helpful and friendly"
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Lorie Druschel

September 2, 2020

5  out of  5 rating by Lorie Druschel
"Best agents I ever known"
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Laura Burrell

July 11, 2020

5  out of  5 rating by Laura Burrell
"Professional and easy to work with."
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Mike Stewart

August 6, 2019

5  out of  5 rating by Mike Stewart
"Great service highly recommended"
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Jessie Guerra

August 5, 2019

5  out of  5 rating by Jessie Guerra
"Rachel and her fellow agents were very welcoming upon my arrival to the office. When thinking of insurance policies, it can be overwhelming. I felt really comfortable talking with Rachel about all the policies. (Home, Auto, Life,) I learned so much and feel way more confident knowing what I’m paying for, security of my possessions. I walked out feeling reassured and with a new friend. Happy to be apart of The State Farm Family."
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Hayden Schmittauer

August 5, 2019

5  out of  5 rating by Hayden Schmittauer
"Can’t say enough great things about Rachel and her team. They’ve got a lifetime client in me and my family. If you want treated right and no gray areas, Rachel, Chris and team are your people."
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Tamara Lawson

August 1, 2019

5  out of  5 rating by Tamara Lawson
"Great experience! The process to get life insurance was simple and convenient!"