State Farm® Insurance Agent Rachel Beranek

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Lyndsey Ross

September 20, 2024

5 out of 5

"Absolutely LOVE Kristen in this office!!!! Would highly recommend and suggest having them oversee any of your insurance needs!! Over last 2 years or so she has always gone above and beyond to help me with any issues, questions, or policy changes I’ve needed. She’s always made sure to get me the best rates with the best coverage for both my rental and auto needs and has found any discounts she could apply. Anyone in the office is willing and very knowledgeable to help which is still appreciated too, she’s just my favorite<3"

We responded:

"Lyndsey thank you for the 5 star Review!!! "

Marissa Rodriguez

November 28, 2023

5 out of 5

"Rachel and her staff are very knowledgeable, friendly, and quick with responding!"

We responded:

"Thank you for the 5 star review Marissa!"

Julie Krempa

September 10, 2023

5 out of 5

"Have been with Rachel for several years & she has always provided top notch customer care. Very thorough & responsive, can't recommend enough!"

We responded:

"Thank you for the 5 star review Julie!!"

natalie mason

May 4, 2023

5 out of 5

"Rachel is very thorough and makes sure you completely understand and are comfortable with any decisions regarding insurance, making you able to choose the right insurance for you with confidence!"

We responded:

"Thank you for the 5 star review Natalie!"

Stutz Family

February 7, 2023

5 out of 5

"Rachel is great and always takes care of whatever I need!"

We responded:

"Thank you for the 5 star review Zach!"

Cynthia Josefowicz

January 25, 2022

5 out of 5

"This office was so welcoming and helpful! As my niece had passed away from COVID, I was named the administrator on her estate. They helped me every step of the way, getting the insurance taken care of . I would highly recommend them."

We responded:

"Thank you for the 5 star Review Cynthia!!"

Robert Wilcox

August 18, 2021

5 out of 5

"Not pricey insurance reasonable"

We responded:

"Thank you for the 5 star review Bob!!"

Lorie Druschel

September 2, 2020

5 out of 5

"Best agents I ever known"

We responded:

"Thank you for the 5 star review Lorie!"

Laura Burrell

July 11, 2020

5 out of 5

"Professional and easy to work with."

We responded:

"Thank you Laura!"

Jessie Guerra

August 5, 2019

5 out of 5

"Rachel and her fellow agents were very welcoming upon my arrival to the office. When thinking of insurance policies, it can be overwhelming. I felt really comfortable talking with Rachel about all the policies. (Home, Auto, Life,) I learned so much and feel way more confident knowing what I’m paying for, security of my possessions. I walked out feeling reassured and with a new friend. Happy to be apart of The State Farm Family."

We responded:

"Jessie you are so sweet! Thank you for the review! Please let me know if there is anything else I can help you with!"

Becky Dearing

March 8, 2024

5 out of 5

"Kristen has gone above and beyond her duties as a spectacular insurance agent. I consider her as a friend, and we all know everyone needs a Friend. Thanks for Everything!!"

We responded:

"Becky thank you for your business and for the 5 star review!"

Mike Dembinski

February 14, 2024

4 out of 5

"She needs to be fired!!! Had her brother-in-law do work on my vehicle. NOT COVERED WITH STATE FARM!!! SHE'S MY AGENT!! REALLY!!!"

We responded:

"Thank you for the 4 star review Mike."

Laura Ankeney

November 16, 2023

1 out of 5

"No customer service. 27 phone calls. And some of the strangest excuses. Completely messed up my life insurance. Given that feeling you're being feed some line. Rachel said she would definitely call me on Friday. She did not."

We responded:

"Laura I'm so sorry about the outcome of your unusual life insurance request. What was asked for was not something corporate would allow. Unfortunately I did everything in my power to try and accomplish your goal. If it were in my power to change the corporate decision I would have. You must have missed my voice-mail I left on Friday for you with your available options. If you would like to discuss please give me a call at the office."

Tyler Huss

May 4, 2023

5 out of 5

"Rachel and her staff are very helpful with my insurance policies."

We responded:

"Thank you fir the 5 star review Tyler!"

abd ali

December 30, 2022

1 out of 5

"If there is an option to give 0 star I would select it. This is the worst state farm office in Toledo. I make my payments for them at once but two times they canceled my insurance after i made Mt payment in a month or so. The first time I did not knew about it till its time for renewal and they told me you don't have insurance with us it's canceled because there was 10$ dollar balance which is not. The second time they told me you called and asked to cancel this what one of the employee In the office told the agent but they never found the records of the call. Rachel rarely comes to the office and the lady in the front desk so rude and she does not know what she is doing . Keep away of this office I used to be their customer for about 4 years but I did not have the time to take Care of changing my insurance or deal with it. But I lost the trust since they canceled my insurance twice and they never appreciated the fact that I Pau them in advance and in full"

We responded:

"Mr. Ali, I am very sorry you were still angry after our meeting today regarding your policies. I've been in business for 5 years. I thank you for the 3 years you have been with my office. I'm very sorry that there was a misunderstanding when you called and canceled your policy this summer. I'm glad we were able to fix that and reinstate your policies. I would love the chance to change your mind about my agency. Had I had a chance I believe you would have found the experience you are looking for. My sincerest apologies. And I wish you well in all your future endeavors. "

Heidi Ladd

May 22, 2021

5 out of 5

"Amazing insurance agents and very helpful and friendly"

We responded:

"Thank you for the 5 star review Heidi! We appreciate your business!!"

Mike Stewart

August 6, 2019

5 out of 5

"Great service highly recommended"

We responded:

"Thank you Mike for the review! Please let me know if there is anything else I can help you with!"

Hayden Schmittauer

August 5, 2019

5 out of 5

"Can’t say enough great things about Rachel and her team. They’ve got a lifetime client in me and my family. If you want treated right and no gray areas, Rachel, Chris and team are your people."

We responded:

"Thank you Hayden for the awesome review! You are the best! Please let me know if there is anything else I can help you with."

Tamara Lawson

August 1, 2019

5 out of 5

"Great experience! The process to get life insurance was simple and convenient!"

We responded:

"Thank you Tamara! I appreciate the review!"